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Stakeholder needs (Marketing team (Marketing coordinator (Satisfaction…
Stakeholder needs
Marketing team
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Contribution
Expertise related to solution (SMS, email, social media...)
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Finance team
Satisfaction
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Invoices, payments & expenses are conducted correctly
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Dentists
Satisfaction
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Happier, healthier patients
More recognition, higher pay based on fuller time table.
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Regulatory agencies
Satisfaction
Compliant solution (e.g. Email that isn´t spam, or non invasive SMS)
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Operational/ financial impact #
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