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06 - Decision Making (Decision Making Process (1. Recognition of Decision…
06 - Decision Making
- A decision is a choice made from available alternatives
- Decision making is the process of identifying
problems and opportunities and resolving them
Types of Decisions
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Non-Programmed
for situations that are unique, are
poorly defined and largely unstructured
Decision Making
Models
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The Administrative Model
- Bounded rationality
- Satisfying
- Herbert A. Simon.
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Decision Making Process

1. Recognition of Decision Requirement
2. Diagnosis and Analysis of Causes

3. Development of Alternatives
- Programmed
- Non-programmed
4. Selection of Desired Alternative
- Managers’ personality factors
- Willingness to accept risk and uncertainty
5. Implementation of Chosen Alternative
- use of managerial, administrative, and persuasive abilities
- Communication,
motivation, and leadership skills
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