What is organizational behavior? (Importance of interpersonal skill ('…
What is organizational behavior?
Importance of interpersonal skill
'Good places to work' have better financial performance
lower turnover of quality employees, higher quality application recruitment
Strong association between quality of workplace and job satisfaction, stress and turnover
fosters(memupuk) social responsibility awareness
Manager, function, role and skill
someone that gets things done through other people in orgnization.
organization- achieve a common goal or set of goals
Planning, Organizing, Leading and Controlling
Mintzberg-highly interrelated roles or sets of behaviors attributable to their jobs.
apply specialized knowledge or expertise to develop their technical skill on job
understand and motivate other people (individual and group)
analyze and diagnose complex situations.
Four managerial activities
the impact that individual, group & structure
on behavior within organizations
purpose : applying knowledge to improving an organization's effectiveness
The value to OB systematic study
Systematic study of behavior
Evidence-Based Management (EBM)