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RESTAURANT MANAGEMENT (HR (Maintaining perfomances (Model the behaviour…

- - - - Poker face in front of cust
- - - - Intro
      - Strength & Weakness
      - Experiences
      - Problem solving
    - - eye contact & gesture
  - - - Friendly but not annoying
      - Multitask
      - Quick response
      - Knowledgeable
      - Personal hygiene
    - - Experienced
      - Fast, consistently delicious
      - Food safety
      - Personal hygiene
      - Knowledgeable & innovative
- - - - rack up billiards
    - - all ashtrays clean
      - tissue full
      - Bar Supplies check
      - Soundsystem /& TV
  - - - Allocate Tasks
      - Fix time Scheule
      - Table plan
      - Special Requests
  - - - Greet warmly
      - Offer choice of seating (adjust to guest)
        
        Help to table
    - - Preented on Guest table
      - Explain favorites & reccomendations
      - Beer choices if prompted
      - Maintain eye contact and approach at appropriate time
    - - Pad & Pen
      - Attentive
      - Repeat order
      - Estimate serving time
    - - Double check order key
        
        Key in Order to POS
        
        Review Order and Quality check
        
        Offer to pour beverages
    - - Ensure bill is accurate
      - Thank guest and process quickly
      - bid farewell to all members
      - Table reset immedietly