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The Empirical Evidence of Human Resource Practices by SMEs in…

- - - - to gain competitive edge
      - regardless of firm size
    - - nature of operations
        
        small in size, with limited financial
        capability or lack of managerial skills
    - - important contributor to the Malaysian economy
    - - in terms of staff recruitment, training and retention
    - - Limited financial/capital and managerial factors
    - - do not have proper qualification and relevant training
      - working conditions and environment may not be attractive
      - low pay and lack of career promotion
      - owners tend to manage every functional part
- - - - are
        necessary
        
        in the
        important areas
        
        interpersonal skills
        
        language skills
        
        housekeeping
        
        Occupational Safety and Health Act 1994 (OSHA)