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Creating Effective Rules Through Green Tape (Green Tape: Attributes of…
Creating Effective Rules Through Green Tape
Reconceptualizing Rule Effectiveness
Rule effectiveness should be thought of as achieving organizational purposes but also as a vehicle for eliciting voluntary cooperation through interactions between the individual and organization
Important to have organizational purpose involved in rule making
Another element to consider is the voluntary cooperation of those expected to follow and enforce rules
At the intersection between rules and individuals there are points of interaction
When to Write a Rule
Rules should be written as a response to significant organizational problems with reasonably clear causes.
Unwritten rules should be suited for unimportant problems and unclear solutions since they are more flexible
Rule Stakeholders
Involving stakeholders is an important part of rule making. as they have to follow enforce and explain said rules.
Solicit people most affected by rule
Involving stakeholders may lead to more compliance
Green Tape: Attributes of Effective Rule Design and Implementation
Rule Formalization
Process and outcome of putting rules into writing. Written rules are more effective
Rule Logic
Effective rules require a logical design
Optimal Control
Rules impose more than one level or type of control
Rules are on a continuum, from inadequate to excessively controlling
Understood Rule Purposes
Stakeholders need to understand why a rule needs to be in order
Explaining rationale leads to psychological connection and purpose behind work and better rule enforcing
Promises and Pitfalls of Green Tape
Green tape necessitates that all components be involved. Provides theory -based practical guide for creating effective organizational rules
Consistent Rule Application
Consistency serves the rationality function of rules by rendering behavior predictable