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Teamwork / Participation (6 approaches (cheney et al. 2001) (Problem…
Teamwork / Participation
Definitions
Team is "a small number of people with complementary skills who are committed to a common purpose, set of performance goals, and approach, for which they hold themselves accountable"
Teams have shared leadership roles, mutual accountability, a specific team purpose that is distinguishable from the organisational mission, and collective work products
Teamwork: Qualities
Larson & LaFasto (1989): A clear, elevating goal; unified commitment; results-driven structure;
Alderson (1993): Interpersonal relationships; open discussion; trust; engagement with the external
environment;
Glaser (1994): Communication competences; constructive confrontation and consensus
building; long-term team-building process
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Dynamics & complexity
Each team is unique, and what is important for a given team to function effectively may be different from the generalizations.
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Definition
"Organizational structures and processes designed to empower and enable employees to identify with organizational goals and to collaborate as control agents in activities that exceed minimum coordination efforts normally expected at work" Stohl & Cheney 2001