Creating Effective Rules through Green Tape (How do you know when to write…
Creating Effective Rules through Green Tape
Reconceptualizing rule effectiveness
Must have some sort of mutual understanding
"Rules are points of interaction between employees and organizations that can a ect organizational e ectiveness, but these effects traverse far beyond the narrow confines of the rule. "
How do you know when to write a rule?
Rules increase over time (like the federal government) but there is a point where the growth rate slows
"Problems alone are not enough to prompt this manager to write a rule; it is problems that involve multiple people and for which solutions have been a empted. This insight jibes with Schulz’s argument that rules are likely to be wri en when problems are ‘“fairly recurrent, consequential, or salient”‘
Minimal research on when should an unwritten rule be implemented?
One difficulty with the American representative system of government is that it provides few pipelines for conveying people’s lived experiences into the policy process, whether they are ring line workers, like the airport screeners, clients of the service delivery system, or citizens in general.
Ensure all stakeholders, and experts are at the table, when rules are created. (Like the Copper pipe example)
Increased buy-in when stakeholders are included, allow for higher job satisfaction.
Green tape is a grounded theory of effective organizational rules based on the lived experiences of public employees and their encounters with rules.
Employee Driven Policy Design
The bottom line, drawn by theory and common sense, is that wri en rules carry more weight with employees than unwritten rules do, and public organizations should consider this fact when deciding how to translate important behavioral preferences into action.
Old Idea, it must make logical sense to gain buy in (and for Constitutionality purposes)
Consistent Rule Application
Consistency is not about rule rigidity, but rather avoiding systematically exempting specific people or groups from the rules intended to cover them.
It is useful to think of rules as residing on a continuum, from inadequately controlling to excessively controlling, with the sweet spot of optimal control somewhere in the middle.
Must have some sort of balance of too little or too much control for rule effectiveness.
Rule stakeholders need to understand the why of compliance in order for a rule to be effective green tape.
Must communicate, give places for questioning and understanding. Increases the acceptance/buy in.