Service Design for Telecommunications
Service
A Business Perspective
Preconditions
Market Analysis
Business Case Development and Pricing
Service Descriptio
Requirements Definition
Regulatory, Licensing and Legislation Considerations
Local Loop Unbundling
Mobile, 3G Licensing and Spectrum Ownership
Financial Constraints
Physical Location and Space of Network Equipment and Systems
Service Description Template: A Service Description that Fully Defines the Service
The Success Criteriafora Service
Service Design Process
Key Steps to Develop New Services and Service Enhancements
Phase1: Concept
Phase2: Feasibility
Phase3: Design and Develop
Phase4: Implement
Phase5: Service Launch and Operate
Organizational Changes
Program Management Structure