Service Design for Telecommunications

Service

A Business Perspective

Preconditions

Market Analysis

Business Case Development and Pricing

Service Descriptio

Requirements Definition

Regulatory, Licensing and Legislation Considerations

Local Loop Unbundling

Mobile, 3G Licensing and Spectrum Ownership

Financial Constraints

Physical Location and Space of Network Equipment and Systems

Service Description Template: A Service Description that Fully Defines the Service

The Success Criteriafora Service

Service Design Process

Key Steps to Develop New Services and Service Enhancements

Phase1: Concept

Phase2: Feasibility

Phase3: Design and Develop

Phase4: Implement

Phase5: Service Launch and Operate

Organizational Changes

Program Management Structure