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chapter 5(2) (Increasing Use of Teams (Cross-functional work teams
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chapter 5(2)
Increasing Use of Teams
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Concurrent engineering
specialists work side-by-side and compare notes constantly to design cost-effective products with features customers want
Autonomous (self-managed)
a group of people work together without a supervisor to plan, coordinate and evaluate their work
Virtual teams
groups of geographically and/or organizationally dispersed co-workers that are assembled using a combination of telecommunications and information technologies to accomplish an organizational task
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Experience curve
unit production costs decline by some fixed percentage each time the total accumulated volume of production units doubles
Technology discontinuity
when a new technology cannot be used to enhance current technology, but substitutes for the technology to yield better performance
Human diversity
the mix in the workplace of people from different races, cultures and backgrounds
provides a competitive advantage