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How can we improve the experience of website(Eat at State)? (Do you know…
How can we improve the experience of website(Eat at State)?
Do you know 'Eat at state' website?
Why/What (Purpose)
What kind of information did you get from it?
1-1. Hour
Which meal time is the best time to eat in dining hall(considering meal)?
Have you ever stayed at dining hall between two meals?
How long do you usually spend in dining hall per a day?
How many time do you go to dining hall per week?
Did you find a business hour easily at website?
1-2. Menu
Are you satisfied in the variance of menu at dining hall?
Which dish is the best food for you?
1-3. Health/Nutrition
Do you consider health when eating at dining hall?
Are you looking for any nutrition information at dining hall?
Does it matter you to select food in dining hall, if they offer nutrition information?
1-4. Meal plan
How often do you check your meal plan on the website?
Is it easy to get information what you want?
1-5. Employment
Do you find a helpful information about employment opportunity?
Why do you visit this website? (Use same question flow as above)
What information most helped you?
How (Basic information)
How often do you use it?
How do you connect to the website? Mobile? Computer? Anything else?
How did you know this website ?
No: :red_cross: They are not our sample
(Additional) Challenge : Any challenge do you face with website?
Do you think how do we improve a dining hall website? , Any suggestion?
Do you think the website is useful overall? Why ?
Demographic information: Tell me about yourself
Mandatory1: residence - on campus/off campus,
Mandatory 2 : eating habit
Mandatory3 : use a dining hall
Optional 1 : the degree of confident about website