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Fusion Cruises Digital Marketing Strategy (Recommendations (Content…
Fusion Cruises Digital Marketing Strategy
Target audience
Industry research
https://www.cruiseexperts.org/media/3498/clia-uk-ireland-cruise-review-2016-lr-sp.pdf
grwowing in 2015
huge rise in popularity of atlantic islands, but still Med is the number one.
2/3 of people took more than 1 cruise
Fly cruises and UK cruises are now 50/50 from previously being 3/7
http://www.cruising.org/docs/default-source/research/clia_naconsumerprofile_2014.pdf
84% married
34% think you need to still have land based vacations
Greates benefit: see several destinations in one trip
53% in pairs
20% in Groups
Average spend $2000
Majority like travel agents' guidance
What reviews people put about cruises
cruises
they are expert so they know what they want
Wifi, props, food
booking process
People know there is no more than £20 price difference in between booking services
People are annoyed that the offers are sometimes false or misleading
People like iglu because of the wealth of information there is there.
They want face to face agent
https://www.tripadvisor.co.uk/ShowTopic-g1-i10703-k7628810-Iglu_cruises_have_you_used_them-Cruises.html
I would most definitely not book my first cruise if it is not face to face
All the details such as parking etc, need to be very clear. People complain about these missing details.
people complain that they make money out of the parking fee
Iglu cruises horrible customer service experiences
https://www.tripadvisor.co.uk/ShowTopic-g1-i10703-k7628810-o10-Iglu_cruises_have_you_used_them-Cruises.html
Peopl can book straight from Royal Caribbean so they expect the best service possible
Harry said
People want more things included at cheaper prices
The Business
Goals
Sell more
More awareness of packages
4 ps
Product
Cruise packages
Place
Promotion
Word of Mouth, partnerships, website
Price
Same or slighlty better
Value Proposition
Better prices, impartial advice, post sales service
No hidden fees
Paid Media Audit
SEM Rush
At the moment no
Adwords
what keywords best deals?
Far east cruises
mediterranean cruises
Benchmarks
Cost per conversion
£290
CTR
5.16%
Cost
£1.28
strategy
research keyword opportunities
take converting keywords
do 80 20 of clicks
do 80 20 of score CPC and CTR
improve ads constantly
Competitor analysis
Iglu Cruises
PPC
20k dollars a month in ads
cruise deals, last minute cruises,
cruise co uk
celebrity cruises
carnival cruise line
msc poesia
Social
fb
no interaction with comments
On page
static product pages
http://www.iglucruise.com/disney-magic/2nd-september-2018_c141852-inside-cabin
meta data for search engines but not for people
Danube Rhapsody | 7 Nt | Amadeus Queen | 19th October 2018 | Amadeus River Cruises | Iglucruise.com
Duplicate descriptions, all the same in products
Backlinks
their own websites
Content
Only commercial content
Blog is promotional and adds no value
Cruise Nation
On page
products are still dynamically generated
Good SEO for static pages
backlinks
Social
Feefo
Facebook
Competitions
Offers
Content
filter widget on homepage
icons telling that flights included, etc
Cruise guides
http://www.cruisenation.com/cruise-information
Clear navigation
Blog
stories about cruise line news
PPC
bidding for cruise lines
msc
royal caribbean cruise
1.33 dollars per click
norwegian cruise
1.26 dollars per click
oceania cruises
Cruisedeals
on page
Not perfect
technical
parameter blocked by robots
PPC
not doing at the moment
sOCIAL
fb
many reviews
good community manager
cONTENT
content about the news in the industry
useful information about cruises
Backlinks
Earned Media analysis
Ceroc Cruise Youtube videos
Low visibility
Reader's digest
http://www.readersdigest.co.uk/travel-adventure/cruise-club/6-reasons-cruise-travel-back-trend
Keyword research
Recommendations
Content Recommendations
Blog
Website
Content Promotion
Meta Data optimisation
PPC campaign
Backlink Strategy
Internal Audit
Website
Experience
Bit slow loading
Analytics
Google organic low bounce rate
world cruises
fusion cruises
ceroc cruises
readers digest 42%
Social Media
Active on Facebook
not all comments commented on
Content strategy
Buzzsumo
first ever gin cruise in metro.co.uk
http://metro.co.uk/2017/03/16/all-aboard-the-uks-first-gin-cruise-is-setting-sail-6512347/
Industry research
http://www.cruisemapper.com/news/1314-cruise-industry-worth-3.3-billion-to-uk-economy
Largest ship
http://www.standard.co.uk/news/uk/worlds-largest-cruise-ship-docks-in-uk-ahead-of-maiden-voyage-a3249866.html
Content promotion
Email
Facebook
Twitter
Influencers
Topics
drinks
ships
industry news
stop ports
best cruises
cruise lines
cruise tips
cruise planners
content ideas
things to avoid when booking your first cruise
stop towns tips
top cruise lines explained
How to save money on your cruise
things to avoid with drinks packages
study of money spend on a cruise with a reseller and without
why are the atlantic islands growing so much in populatiry?
website:
photos of harry and steve
show that you pay what you are told and not a single pounds more.
price guarantee
Feefo reviews
testimonials