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Return Material Process (3) Engineering (Evaluate Return (To Inspection),…

- - - - Give Customer RMA# & Shipping Instr
- - - - to Customer Srvc, who then
        enters into Macola and quotes customer
        
        Repair Tooling to Cust Svc/Shipping
        
        Return to Shipping
        
        Replace
        
        Scrap to Cust Svc, who then completes & closes MACOLA
    - - To Inspection
        
        Passes?
        
        No
        
        Our Scrap?
        
        Yes
        
        No
        
        Scrap to Cust Svc, who then completes & closes MACOLA
        
        Yes
        
        Rcv RMA into MACOLA
        
        Issue Scrap Out Of Stock
        
        to Cust Svc who Completes and Closes MACOLA