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Creating Effective Rules (Green Tape (consistent application (don't…
Creating Effective Rules
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When to write a rule
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rules written when problems are recurrent, consequential, salient, involving multiple people
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Rule stakeholders
actively incorporate experiences, understandings, beliefs of those whose cooperation is needed
"One difficulty with the American representative system of government is that it provides few pipelines for conveying people's lived experiences into the policy process..."
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Green Tape
rule formalization
improves rule design, empowers implementation, facilitates compliance
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pitfalls
- green tape assumes benevolent administrator with a pro-social intent
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- micro focus (no macro focus on effective rules in society)
- diversity: viewed through lens of manager (less focus on citizen, immigrant, regulated)
red tape: main issue is with centralization, not rules --> people problem
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