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UX Design Process (2. Informing Initial UX Requirements (Early…
UX Design Process
2.
Informing Initial UX Requirements
Early Requirements
Business Requirements
User Requirements
Technical Requirements
Stakeholder Interviews
Purpose
Best
Practices
Marketing Stakeholders
Engineering Stakeholders
Sales
Stakeholders
Executives and SMEs
User Interviews
User Surveys
Competitive Analysis
3.
Mapping Out Your Users
User Personas
Photo & Name
Demographics
Personality
Technological Expertise
Platforms
Goals (Motivations)
Personal Quotes/Mottos
User Stories
User Scenarios
Customer Journey Maps
Goal
Expectations
Process
Rating of Experience
The Good
The Bad
Improvements
1.
Minimizing UX Design Busywork
3 Stages of Design
1.
Research
Analyze what your users want
2.
Design
Create ways to give them what they want
3.
User Testing
Confirm your results with users, or discover what you need to change
Design Documentation
1.
Research
2.
Documentation
Stakeholder interviews
User interviews
User surveys
Competitive Audit
User personas
User scenarios
Customer journey maps
Product documentation
3.
Design
4.
Documentation
Sketches
Site maps
Wireframes
User Flows
Interactive wireframes (lo-fi prototypes)
Paper prototypes
Mockups
Hi-fi prototypes
5.
User Testing
Usability testing
6.
Documentation
Usability test plans
User tasks
Usability test script
Usability reports
Overview of Design Thinking
the product is designed around what the users want and need