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Customer and partner relations (Indicators (Id's key stakeholders,…
Customer and partner relations
Indicators
Id's key stakeholders
Plans long term influencing strategies
Presents info in manner for audiance
Knowledge of EA issues
Manages expectations
Id's opportunities for external collaberation
Media breifings
Strengths
Trained media officer
Network
Knowledge of business
HSW
Technical knowedge
Proven flexible and agile
Examples
FCC
Dorket Head
Proactive - John Mann MP
Band F
Closed in 2016
Complaints 1000/year
Local engagement
Local liaison
Managed expectations
Created local team
Strategy & Focus
Root cause
Shared workload
Stakeholder engagement plans
Enforcement
Internal - Lincs
E & B
Several Band DEF's
Regular liasion
Expectations
Prioritised plan
No new isuses
Responsibility
Senior management engagement
Sticking issues
Trends
Internal meetings to support
Head office audit
EMS
Fix root cause
Senior managers buy-in
Newhurst Incinerator
Nicky Morgan MP
Elsecar Incinerator
Mr Biggs
Christmas Card
On side
Oil & Gas
Others history
Local council
MP breifings
Energy Uk
E-on
Richard Busby
Eels regs
Habitats
LCPD guidance
JEP
Host guidance
Bref
ADM LRF's
HSW
DEFRA CEFAS
Team Leaders
ALGs
National service
Fleet / Ops
Internal Opportunities
Networks
Neighboring Areas
Closer working in ALT
External
In the mix
See's opportunities (Energy UK)
Looking into future
LRF incidents
Recogonise need to make time
Incinerators - local planning officers
Know when to step in
7 :explode:
Stakeholder engagement plans
Internal - Leadership team
MP engagement
Key stakeholders
Opportunities
Neighboring Areas
Location