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Nonverbal Communication Competence 6.3 (Encoding Skills 2 (Crossing your…
Nonverbal Communication Competence 6.3
Encoding Skills
Consider choices for nonverbal communication
keep your nonverbal messages consistent with verbal messages
Monitory your own nonverbal messages
Avoid extremes and monotony.
Take the situation into consideration
Maintain eye contact with the speaker
Avoid using certain adaptors in public
Avoid strong cologne or perfume
Be careful with touching
Encoding Skills 2
Crossing your arms across your chest can signal defensiveness.
fidgeting may communicate that you're uncomfortable
Leaning forward too much or too quickly can indicate agressiveness
Breaking your eye contact too early in the interaction might indicate a lack of concern or focus.
Weak handshakes may communicate a lack of interest
Putting your hands on your hips when standin can indicate agressiveness.
Poor genera posture may communicate a lack of self-confidence.
Taking a step or two back when asked a question or for a decision may lead people to see you as defensive and unwilling to be honest.
Putting hands behind back makes look stiff.
Nodding more than three times makes you look less serious.
Decoding Skills
Resist the temptation to draw immediate conclusions
when making judgments, mindfully seek alternatives.
Messages come from lots of different Channels
Even after you've explored the different channels, consider the possibility that you are incorrect.
Interpret your judgements and conclusions against a cultural context.
Consider the multitude fo factors that can influence the way a person behaves nonverbally.
Measure behaviors against a baseline.