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Unit 3:Collaborative Communications (Sending (Assertive Communication,…
Unit 3:Collaborative Communications
Communication Skills
1st, 2nd , 3rd Person positions
Meta-skills
Self Management skills
Specific Communication situations
Productive Conversations
Receiving
Response Style
Blocks to Listening
Reflective Listening
Styles of Listening
Listening Purposes
Sending
Assertive Communication
Transactional Analysis + Ego State
Empathy
Giving Feedback
Clarity of Purpose
Providing Impactful feedback
Self-Management skills
Active Inquiry