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Project success researches (Project success criteria and CSFs (CSFs:…
Project success researches
The concept of project success
In project management success is an ambiguous, inclusive, and
multidimensional concept
whose definition is bound to a specific context
Effectiveness
do right things
(Drucker)
attain the project's goals and objectives
Efficiency
do things right
(Drucker)
maximize output for a given quantity of inputs or resources
Project success and PM success
Project Management success = Iron Triangle
Project Success = smth more
Canadian Oxford Dictionary (1998), success is “the accomplishment of an aim; a favourable outcome."
Project success criteria and CSFs
Project success criteria
Triangle
(time, schedule, scope)
Square
(time, schedule, scope, client satisfaction) Baker 1974
Hexagon
CSFs
:
Slevin and Pinto, 1984:
proposed a scientific basis for success that comprises ten key success factors
1986
: 14 key success factors
1988b
: connection between CSFs and project lifecycle (early stages of project - internal factors (triangle), advanced stages of project - external factors (customer needs and satisfaction).
text
Jugdev & Müller, 2005:
specific relation between a particular CSF and project success
Henderson, 2004:
studied the association between the project manager's communication competency and project success
Jugdev&Muller, 2005:
there is a difference between product success and project success
Turner, 1994:*
How can you say what the correct success factors are until you have identified the criteria?*
Wateridge, 1995:
there is the need to clarify project success criteria, select project CSFs at project start-up, and ensure that all stakeholders agree with their definition
Wateridge, 1998:
success criteria and CSFs can differ so much from one project to another due to variables such as project scope, uniqueness, and complexity
Idea of a universal set of project success criteria, on one hand, and a universal grouping of CSFs, on the other, would appear to be garnering more attention, for example
Lim & Mohamed, 1999; Westerveld, 2003
Shenhar 1997:
four dimensions of project success: 1) project efficiency; 2) impact on customer; 3) direct and business success; 4) preparing for the future
Shenhar and Dvir 2007
: 4 previous dimensions + team satisfaction