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ISO 9000 (8 PRINCIPLES (system approach to management, process approach,…
ISO 9000
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QUALITY MANAGEMENT
1.ensure that its products or services satisfy the customer's quality requirements and
2.comply with any regulations applicable to those products or services.
3.enhance customer satisfaction, and
4.achieve continual improvement of its performance
ENVIROMENTAL MANAGMENT
1.minimize harmful effects on the environment caused by its activities
2.to conform to applicable regulatory
requirements
3.achieve continual improvement of its environmental performance.