Please enable JavaScript.
Coggle requires JavaScript to display documents.
Conducting a Performance Appraisal Interview (Goals of Performance…
Conducting a Performance Appraisal Interview
Performance appraisal
evaluations on a formal level to collect systematic information about performance of employees
tool for improving performance of subordinates and effectiveness of org.
interpersonal process where manager and subordinate communicate and attempt to influence each other
Goals of Performance Appraisal
organizational goals
influence behavior and performance of individuals
give feedback so people know where they stand
develop valid data for pay and promotion decisions
diagnose individual and org problems
strengthen relationships
motivate subordinates
Individual's Goals
want feedback to learn about themselves
wish for rewards and feedback consistent with self-image
pay and promotion
Conflicting individuals and organizations
indiviudals want to confirm positive self image, orgs want individuals to e open to criticism for improvement
Problems in Performance Appraisal
ambivolence and avoidance
defensivenes in feedback
combination of avoidance and defensiveness...WORST OF ALL
Potential Solutions
choose appropriate appraisal system and performance data
equalize the floor and open up the floor for criticism on the bosss -upward appraisal
eliminate appraisal system?
Appraisal interview
tell and sell method
tell and listen
problem-solving
mixed model interview
scheduling, agree on content, agree on process, location and space, opening interview, stat discussion, exchange feedback, manager's views, develop plan for improvement and close discussion