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Violence at work (Factors that could increase the risk of violence…
Violence at work
Factors that could increase the risk of violence
Visible appearance (e.g. wearing of jewellery)
Time of the work (e.g. night shift)
Cash handling (e.g. bank staff)
Location of the work (e.g. prison)
Ability to give or withhold a service (e.g. refusal to deal with abusive persons)
Position a person holds (e.g. police office)
Dealing with people who are under the influence of drugs or alcohol (e.g. door supervisor)
Nature of the work (e.g. traffic warden)
Control measures to reduce risks from violence
Restricted areas with coded access after dark
Good lighting in car park areas after dark
Personal or panic alarms
Personal Protective Equipment (e.g. stab vest)
On-site security staff
Increased width of counters to reduce physical contact
Use of closed-circuit television
Building design & décor (e.g. comfortable waiting areas, information on waiting times)
Occupations with an increased risk of violence
Security
Debt collectors
Health service
'Authority' figures