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CREATING COLLABORATIVE PARTNERSHIPS (ways of collaboration (Groupware…
CREATING COLLABORATIVE PARTNERSHIPS
CATEGORIES
constructed collaboration (process collaboration)
unstructured collaboration (informational collaboration)
ways of collaboration
Content Management System
definition: provide tools to manage the creation, storage, editing, and publication of the information in a collaborative environment
CMS marketplace include:
Document management system
Digital asset management system
Web content management system
Workflow Management System
all the steps that or business rule that from beginning to end, that requires a business process
type of workflow
Massaging based workflow system
send work assignment through e-mail system
Databased-based workflow system
store document in acentral location and automatically ask team members to access the document
Groupware System
advantages
facilitate group problem solving
forming groups with common interest
enable telecommunicating
sharing expertise
facilitate communication (faster, easier, clearer, persuasive)
reducing travel cost
video conference
a set of interactive communication technologies that allow two or more people to interact via two-ways video and audio transmission simultaneously
categories
working together in the same place
working together at the same time
web conference
blends audio, video, and document sharing technologies to create virtual meeting rooms where people gathered at a password protected web site
Software that support team interaction and dynamic including calendaring scheduling, video conference.
Knowledge Management system (KM)
KM involve capturing, classifying, evaluative, retrieving, and sharing information asset to provide effective decision and action
Explicit Knowledge
knowledge that have in people's mind
Tatic Knowledge
something that can be documented, archived, and codified
practices
shadowing
joint problem solving
process of generating value of the organization through intellectual and knowledge-based asset.
knowledge management system
support the capturinganduse an organization "know how"
instant massaging
type of communication service that enables someone to create a kind of private chat room with other to communicate with them in real time over internet
examples
FB
YM
MSN
AOL
SKYPE