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Actionable Feedback (Feedback can be flawed in many ways. (Without…
Actionable Feedback
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Introduction of Actionable Feedback, "feedback that produces both learning and tangible, appropriate results, such as increasing effectiveness and performance on the job."
In 38% of cases studies, feedback had a negative affect.
People have a self serving bias, and see their successes as their own and their failures as someone else. Often managers have the same feelings, so feedback can be shocking for both parties.
Receivers of feedback can ask:
- Could you give me an example of the behavior that concerns you?
- Can you help me understand how you came to that conclusion?