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Conducting a Performance Appraisal Interview (Goals of Performance…
Conducting a Performance Appraisal Interview
What is Performance Appraisal and Why is it a Problem?
Goals of Performance Appraisal
Coaching and Development Goals
The Individual's Goals
Evaluation Goals
Conflicting Individual and Organizational Goals
The Organization Goals
Problems in Performance Appraisal
Ambivalence and Avoidance
Feedback and Defensiveness
The Worst of All Interviews: Avoidance and Defensiveness Combined
Non-evaluative Evaluation
Potential Solutions to Appraisal Problems
The Appraisal system
Uncoupling evaluation and development
Choosing appropriate performance data
Upward appraisal
Eliminating the performance appraisal system
Supervisor subordinate Relations
The Appraisal interview
The tell-and-sell method
The tell-and-listen interview
The problem solving interview
The mixed-model interview