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Actionable feedback: Unlocking the power of learning and performance…
Actionable feedback: Unlocking the power of learning and performance improvement
Critical Feedback
The Impact of Feedback on Learning and Development
Cognitive and Emotional Dynamics
Cognitive and Emotional Dynamics Impacting Feedback Receivers
Flawed Feedback
Vague or Abstract Assertions
Without Illustrations
Attacks the Person Rather Than the Person's Behavior
lll-Defined Range of Application
Unclear Impact and Implications for Action
Cognitive and Emotional Dynamics Impacting Feedback Givers
Inference-Making Limitations
Attributional Biases
Overconfidence
Third-Party Perspective Differences
Strong Emotions Can Impact Ratings and Feedback Formulation and Delivery
Producing Actionable Feedback
Putting This Knowledge to Work: Towards an Actionable Feedback Environment
Feedback Giving Role
Third-Party Role
Feedback Receiving Role