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Performance Appraisal (Potential Solutions (Choose appropriate performance…
Performance Appraisal
Definition
"system of papers and procedures designed by the organization for use by its managers and an interpersonal process in which manager and subordinate communicate and attempt to influence each other" (p. 2).
Evaluation Goals
- To help the company in making discharge and retention decisions by providing a means to warn subordinates
- To develop valid data for pay and promotion
- To give feedback to subordinates
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Problems
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How do you have an open discussion of performance that meets individual needs for feedback without damaging individual self-esteem?
Potential Solutions
- Can be designed to minimize negative dynamics
- Quality of comm. between boss and subordinate can help minimize problems
- Relationship between boss and subordinate has an influence on process
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Mixed Model Interview: Tell and Sell or Tell and Listen Interview would be used for evaluation and problem-solving for developmental objectives
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"As long as individuals see the appraisal process as having an important influence on their rewards (pay, recognition), their career (promotions and reputation), and their self-image, they will be reluctant to engage in the kind of open dialogue required for valid evaluation and personal development" (5).
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