Sa3ed UX (User Experiance (Opt in ? (Tazbeet, Floating button,…
Opt in ?
Communication Channel (Deep-linking to Bey2ollak)
How to use?
User Can Select/Add his cars
Request a call [Button]
Call should received after Sa3ed agent receive the request
Online request [Button]
User will enter the following:
Preferred times & areas
Notification and email should be received with options for the user
User Select an option
User will receive a confirmation SMS with the exact time and place
Reminder email the day before the allocated time
1 more item...
User select there is no option good for me!
User shall receive another notification and email with new options
User Forgot to open email or notification/ didn't select
User shall receive a call from Sa3ed agent to choose an option
Cancel your request
**only availiable if the user have an open ticket
User can cancel the ticket and must give his feedback from checkpoint menu