Performance Appraisal Interview
Goals of performance appraisal
to help the organization better evaluate itself
helps with decisions about hiring, firing, pay, and promotion
Evaluation Goals
give feedback to subordinates so they know where they stand
develop valid data for pay and promotion decisions
help the company make discharge and retention decisions
coaching and development goals
counsel and coach subordinates so that they will improve their performance
development commitment to the larger organization
to motivate subordinates through recognition and support
stregthen supervisor-subordinate relations
diagnose individual and org. problems
Problems in performance appraisal
ambivalence and avoidance
feedback and defensiveness
sometimes the worse-case scenario occurs where both of these problems are seen in one interview
10 things to consider for improving interview outcomes
closing the discussion
develop an improvement plan
exchange feedback
share the manager's views
schedule the interview in advance
agree on the content
agree on the time and space
agree on the process
open the interview well
consider how to start the interview