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THEORY OF ORGANIZATION (TOTAL QUALITY (Customer satisfaction, Input…
THEORY OF ORGANIZATION
MOTIVATION
Stimulate and guide
Theory of satisfaction
Internal needs
Hierarchy of needs
Theory of achievement
Theory of the two factors
Focus expectation - valencia
Motivational techniques
Money
Work enrichment
Positive reinforcement
Participation
VALUES
Rules and principles
Types of values
Family - Educational
Ethical - Morales
Organizational
Religious - Historical
Ethical - scientists
COMMUNICATION
Influential factors
Formal channels
Ownership of information
Work specialization
ORGANIZATIONAL CULTURE
SHARED MEANINGS
LEADERSHIP
Influence people
Control
measure performance
performance
correction
Set parameters
TOTAL QUALITY
Customer satisfaction
Input quality
Output quality
Activity quality
It is a structure
The organization as a system
Super environmental system
Open systems
Sistemas cerrados
CLASSICAL THEORIES
FAYOL - ART
TAYLOR - SCIENCE
Management - Administrator
Human relations
reaction and opposition movement
Systematic approach
contingency approach
Contemporary
structure and nature
Achieve goals effectively
Parts of the organization
Core operations
strategic apex
Mecanismos de Coordinacion
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Flow system organization
Flow control and results
Flujo de informacion staff
Operating flow
Superstructure design
Lin design
Decision maker
Mechanical models
Of strength
Contingent factors and structural forms
Task-centered style
Style focused on relationships
New structural forms
Phase of the structural project
Size growth and life cycles of the organization
Life cycles of the organization
Early Bureaucracy
Burocrática
Death
Downsizing o r reduction of personnel