Next Generation IT Operating Model (steps to implementation: (Build the…
Next Generation IT Operating Model
It can change the basis of the IT-business relationship to leverage emerging technologies and sourcing alternatives to satisfy these new stakeholder expectations.
three essential capabilities:
IT as broker
IT serves as a broker, connecting their business colleagues with the vast and growing sets of technology options that may be available to them.
IT as orchestrator
IT makes sure that the acquired and integrated services continue to meet the functional and performance needs of the business, and that enterprise obligations are met on a continuing basis
IT as integrator
IT works with service providers to configure, customize and integrate their service offerings into their organization’s specific business environment.
steps to implementation:
Build the right skills
a broker of services requires new capabilities, which means disruptive technology skill building and talent management are critical priorities for CIOs
Invest in innovation
using disruptive technologies to spur more incremental innovation, including changing the dynamics of customer relationships; how data is being used and how products are distributed
Strengthen IT’s business understanding and relationships
demonstrating the value of those relationships and making sure the conversations are focused on helping take the business to the next level
agile approaches and methods to rapidly develop and integrate systems where the business seeks to build software to exploit a distinctive competency for competitive advantage
Run IT with business discipline
Get the fundamental ‘business of IT’ disciplines in place and operating smoothly is essential for IT to focus on serving the needs of the business