Udvikling - 07 - Kapitel 04 Social Interaction
Udvikling - 07 - Kapitel 04
4.3 Face-to-Face Conversations
Rule 1: the current speaker chooses the next speaker by asking a question, inviting an opinion, or making a request.
Rule 2: another person decides to start speaking.
Rule 3: the current speaker continues talking.
"The kind of repair mechanism employed at a
given moment will depend on a number of factors, including the relationship among the participants, e.g. whether one is more
senior than the others – this determines who can ask what, the perceived fault or responsibility for the breakdown, and the severity of the outcome of not acting there and then on the new information." Side 117
Non-verbal communication also plays an important role in augmenting face-to-face conversation, involving the use of facial expressions, back channeling (aha and umm), voice intonation, gesturing, and other kinds of body language
Awareness involves knowing who is around, what is happening, and who is talking with whom (Dourish and Bly, 1992)
Aspecific kind of awareness is
. This refers to being aware of what is happening around you in order to
understand how information, events, and your own actions will affect ongoing and future events
Within CSCW workspace, awareness has been described as “the up-to-the-moment understanding of another person's interaction with the shared workspace”
4.6.3 Shareable Interfaces
How best to represent the activity of online social networks in terms of who is taking part has also been the subject of much research. A design principle that has been influential is social translucence (Erickson and Kellogg, 2000). This refers to the importance of designing communication systems to enable participants and their activities to be visible to one another. This idea was very much behind the early communication tool, Babble, developed at IBM by David Smith (Erickson et al, 1999), which provided a dynamic visualization of the participants in an ongoing chat room
4.4 Remote Conversations
There is much potential for harnessing the power and immediacy of Twitter in this way, providing first responders and those living in the affected areas with up-to-the-minute information about how a wildfire, storm, or gas plume is spreading. However, the reliability of the tweeted information can sometimes be a problem
These have been designed to allow a person to feel
as if they were present or to give the appearance that they were present in the other location by projecting their body movements, actions, voice, and facial expressions to the other location or person.
4.7 Emergent Social Phenomena