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Crisis Action Plans (PATIENT PLACE (review current policies and…
Crisis Action Plans
PATIENT PLACE
review current policies and procedures
look at safeguarding concerns and make changes
analysis of strengths weaknesses threats and opportunities
create clear goals for teams and individuals
assess workload and job roles
Clearly communicate to staff and service users and offer appropriate support
identify and offer relevant training
audit work in a way that does not increase anxiety
engage staff on changes
gain feedback and recommendations from service users and multi agency partners
create clear timeline for expected changes
INSPIRE
identify further training
regular appraisal
new team goals
incentive staff who are working effectively
compulsory training
consequences for poor performing staff- link to HR
Restructure or new managers or new staff
Team meeting away day
Unicorn
find positives
consider unicorn perspective
reassurance
honesty
listen
innovate
desire for change
consider buddying up with an outstanding unicorn organisation
look after staff
listen
share vision for improvement
communicate honestly
realistic goal setting
POET SIMULATION CENTRE
Review of Clinical Governance / Training
Role Redesign
Stakholder Meeting
Root Cause Analysis
Timeline- define objectives and baselines