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Lessons Learned/Issues (Human Factors (Logistics PM focused on procurement…
Lessons Learned/Issues
Procurement Managment
Supply chain management issues with other galactic contractors
Insufficient skilled/unskilled workforce
Robotic workforce augmentation not sufficient
Human Factors
Logistics PM focused on procurement instead of managment
zero tolerance for failure from senior managment
Fear primary motivation for employees led to hiding errors and poor communication
Human robot relations led to pay gap and wage disputes
Inter-galactic project presented numerous cultural conflicts which slowed progress
Lack of diversity led to group think
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Over-centralized decision making
Scope Managment
scope creep occurred on primary weapon system specifications
Senior management injected new requirements during the project
Scope was too large for schedule
Execution and Delivery
Too many parallel projects to manage properly
Inefficient system to track and implement changes
Poor phasing led to failure to finish critical systems
Poor metrics led to inefficiencies
Risk Managment
Singular focus on the death star was a sacred cow
Did not conduct stakeholder managment
led to a rebellion
Ego led to a dismissive attitude towards risk
No exit champion
Ineffective risk management plan
Shield generator located on Endor (surrounded by angry little bears)
Quality Managment
Poorly resourced quality management system
Quality management primarily conducted by senior management, often resulted in turnover of personnell
Different galactic regulations and standards caused QM disaster
High power distance with fear led to poor quality