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MGF1010 - Week 2 (Human Relations Theory (purpose: to maximise efficiency,…
MGF1010 - Week 2
Human Relations Theory
purpose: to maximise efficiency, yet focus needs to be on individuals
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criticised for promoting a paternalistic style of management -focuses too much on emotions and social activity
Elton Mayo and the Hawthorn Studies - found that workers
form groups to validate their identity, and that when focus was on social relationships, output increased
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Systems Theories
Views an organisation as a totally system that is 'open' - one that interacts frequently with its environment
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Effective and productive work dependent on the interdependence between social conditions and technology