Outcome-Driven
Innovation (ODI)

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Innovation = Business Process

Market selection

uncover customers unmet needs

choose growth strategy

evaluate concepts

Ideas First

Needs-First

creating amounts of ideas

think about possible unmet needs, these ideas could satisfy

detecting customers unmet needs

thinking about solutions

inefficient

more likely successful

structurally flawed

inherently flawed

Innovation Methodology

effective needs-first approach

supplies definition of customer needs

entire organisation can embrace it

discoveries

Different customer inputs are needed

a job map ensures all customer
needs are captured (s. Figure 1)

job, not the product, must be the unit of analysis

prioritize unmet needs (s. Formula)

Opportunities dictate which market
growth paths to pursue (s. Figure 4)

Scattershot brainstorming doesn’t work; sequenced and focused idea generation does

The value of an idea can be quantified when all the needs are known

three major implications

all marketing and development strategies are alligned in a common set

ODI enables continuous innovation

success does not depend on one person anymore

Benefits

provides ability to

70-90% success rate

reduce development costs and time to market

create value

have complete and unambiguous innovation language

integrates all innovation process steps

maximizing efficiency and yield

cross-functional strategies are aligned with the growth and innovation strategy

enables continous innovation