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Organization (Front End-user functionality (As an admin user I would like…
Organization
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Magento User Type
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Technical Support- This user type will administer licensing, add knowledgebase content, and manage helpdesk
Accounts-this user type will manage the credit, orders, invoicing, inventory, tracking numbers, past due
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Front End User types
Admin User-works for the organiztion and is responsible for adding people, ordering, and managing the ir buy.optergy.com account
User -are employees or agents of the organization that deploy Optergy products, use the knowledgebase and helpdesk, users can purchase, upgrade, activate, add new features
Knowledgebase users- are only able to access technical materials on buy.optergy.com/knowledgebase
They may work for the organization or may not