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Negative Employment Messages (Rejecting Job Applications (Refuse any…
Negative Employment Messages
Recipients have an emotional stake in these messages, so taking the indirect approach is usually advised.
Refusing Requests for Recommendation Letters
Short and direct
Diplomacy and preparation help readers accept your refusal.
Refusing Social Networking Recommendation Requests
It is more complicated
delete or ignore
Rejecting Job Applications
Refuse any further explanation
Personalize the message by using the recipient’s name.
Open with a courteous expression of appreciation for having applied.
Convey the negative news politely and concisely.
Avoid explaining why an applicant was rejected or why other applicants were chosen instead.
Don’t state or imply that the application will be reviewed at a later date.
Close with positive wishes for the applicant’s career success.
negative personal reviews
Document performance problems in detail as they happen.
Evaluate all employees consistently.
Maintain a calm, objective tone.
Keep job descriptions up to date.
Focus on opportunities for improvement.
Terminating Employment
Clearly present the reasons for this difficult action, whether it is the employee’s performance or a business decision unrelated to performance.
Make sure the reasons are presented in a way that cannot be construed as unfair or discriminatory.
Follow company policy, contractual requirements, and applicable laws to the letter.
Avoid personal attacks or insults of any kind.
Ask another manager to review the letter before issuing it. An objective reviewer who isn’t directly involved might spot troublesome wording or faulty reasoning.
Deliver the termination letter in person if at all possible. Arrange a meeting that will ensure privacy and freedom from interruptions.