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ITIL Processen (Service transition (Project management, Change management,…
ITIL Processen
Service transition
Project management
Change management
Service asset and configuration management
Release and deployment management
Release and deployment management
Service validation and testing
Evaluation
Knowledge management
Service design
Service catalogue management
Service level management
capacitiy management
availability management
Service continuity and risk management
Information security management
Supplier management
Service operations
Event management
Incident management
Request fulfilment
Problem management
Access management
Service strategy
Demand management
Stratey management
Service portfolio management
IT Financial management
Continual service improvement
Service measurement
Service reporting
Service improvement