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Role of IT Function (Factor) (Implementing Factory IT # (Deliver through a…
Role of IT Function (Factor)
Factory IT
Proposition
Ensuring stable server connection for backup and restoring server. Monitoring the hardware, databases and IT applications. It will be the 24/7 support for the users.
Importance
Developing and storing of documentations for the system. They will be the 1st and 2nd level support.
Implementation
Consistent schedule for back up and restoring servers. Maintaining a stable server environment by observing the system and a shifting schedule for the 24 hours supervising.
Enabling IT
Importance
Can reduce IT costs. They always have the good standards and control.
Implementation
Teaching the right and professional way of approaching the customer and conflicts. Seminars and meetings for helping the skills improved in no time.
Proposition
Improving the productivity, the IT services and the customer satisfaction of the company.
Implementing Factory IT
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Deliver through a transparent process, with clear, relatable metrics for all involved.
Confirming the plans for the IT information needed for the business needs.
Giving the customers the guarantee for the experience of the applications with a best result.
Appoint IT executives who have knowledge with lean techniques and can use to the business for a successful outcome.
Flexible IT factories—building IT
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IT Departments
The cloud
Agile software development
Holistic business cases—cutting complexity through improved planning
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Industrialized IT—applying traditional business-management techniques to IT
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Delivering business value
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Supporting innovation
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Ready access to relevant information
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Willingness to test and learn
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Close collaboration
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