Role of IT Function (Factor)
Factory IT
Enabling IT
Proposition
Ensuring stable server connection for backup and restoring server. Monitoring the hardware, databases and IT applications. It will be the 24/7 support for the users.
Importance
Developing and storing of documentations for the system. They will be the 1st and 2nd level support.
Implementation
Consistent schedule for back up and restoring servers. Maintaining a stable server environment by observing the system and a shifting schedule for the 24 hours supervising.
Importance
Implementation
Proposition
Improving the productivity, the IT services and the customer satisfaction of the company.
Can reduce IT costs. They always have the good standards and control.
Teaching the right and professional way of approaching the customer and conflicts. Seminars and meetings for helping the skills improved in no time.
Implementing Factory IT #
Deliver through a transparent process, with clear, relatable metrics for all involved.
Confirming the plans for the IT information needed for the business needs.
Giving the customers the guarantee for the experience of the applications with a best result.
Appoint IT executives who have knowledge with lean techniques and can use to the business for a successful outcome.
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Flexible IT factories—building IT #
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Delivering business value #
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Ready access to relevant information #
Holistic business cases—cutting complexity through improved planning #
Industrialized IT—applying traditional business-management techniques to IT #
Supporting innovation #
Willingness to test and learn #
Close collaboration #
IT Departments
The cloud
Agile software development