Four Listening Styles 4.3 (Critical Listening (Keep an open mind and avoid…
Four Listening Styles 4.3
Need to see the world as the speaker see it.
Empathic listening helps you to enhance your relationships
Engage in equal two way conversation
Avoid interrupting the speaker
Give supportive listening cues.
Show empathy with the speaker
Maintain eye contact
Give positive feedback
Keep an open mind and avoid prejudging.
Avoid filtering out or oversimplifying complex messages.
Recognize your own biases
combat the tendency to sharpen
Focus on both verbal and nonverbal messages.
Watch out for language fallacies.
Enables you to check understanding of the message.
let the speaker know that you acknowledge and accept his or her feelings.
Techniques of Active Listening
paraphrase the speaker's meaning
express understanding of the speaker's feelings