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Making Differences Matter (Steps for reaching the emerging paradigm…
Making Differences Matter
Discrimination and Fairness Paradigm
equal opportunity
fair treatment
commitment to trying and treating everyone equally and fairly
focus is on having a diverse workforce, but perhaps forgets to focus on if people feel like themselves at work
Access and Legitimacy Paradigm
diversity isn't just the right thing to do, it's good for business
if our organization matches the demographics of customers we want to reach, we will be more successful in reaching those customers
usually operates in industry with increased diversity in labor pool or the market
understands importance of diversity, but struggles to actually learn from it
The Emerging Paradigm
recognize that employees frequently draw upon their cultural backgrounds to make decisions
seek to both increase diversity and learn from it
acknowledges and encourages differences, not strict assimilation
Steps for reaching the emerging paradigm
leadership must understand and appreciate the insight of a diverse workforce
must understand the opportunities and challenges presented by expression of disagreement in an organization
org. culture must expect high standards from everyone
org. culture must stimulate personal development
org. culture must encourage openness
org. culture must make workers feel valued
the org. must have a well-articulated and widely understood mission
must have a relatively egalitarian, non-bureaucratic structure