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Management of Organizational Justice (building organizational justice…
Management of Organizational Justice
what is organizational justice?
a personal evaluation about moral and ethical standing of managerial conduct
deals more with "what is just?" vs. questions about what employees in a specific org. believe to be just
Components of organizational justice
distributive justice: the appropriateness of outcomes
procedural justice: the appropriateness of the allocation process
interactional justice: appropriateness of the treatment one receives from authority figures
Impact of organizational justice
builds trust and commitment
improves job performance
fosters employee organizational citizenship behaviors
builds customer satisfaction and loyalty
building organizational justice
positive job candidates: checking recruitment procedures
justly balancing goals
outcome interaction can help with conflict resolution "you don't have to win"
softening hardship: using fairness in layoffs
keep score fairly/evaluate assessment procedures
Justice
With it, organizations can keep their employees happy, productive, and feeling validated in their work
without it, organizations can become places of toxic culture where revenge, backstabbing, and lack of trust develop and consume every aspect of work life