Please enable JavaScript.
Coggle requires JavaScript to display documents.
PRINCIPALS OF INTERPERSONAL COMMUNICATION (MAINTAINING CIVILITY (SHOW OF…
PRINCIPALS OF INTERPERSONAL COMMUNICATION
UNDERSTANDING INTERPERSONAL COMMUNICATION
MEANING
THOUGHTS AND FEELINGS
ENCODING
CONVERTING MEANINGS INTO MESSAGES
DECODING
INTERPRETING MESSAGES FROM OTHERS
EMOTIONAL HIJACKING
EMOTIONAL INTELLIGENCE
UNDERSTANDING EMOTIONS
MANAGING EMOTIONS TO SERVE GOALS
EMPATHIZING WITH OTHERS
HANDLING RELATIONSHIPS WITH OTHERS
SELF AWARENESS
UNDERSTANDING YOUR EMOTIONS AND HOW THEY EFFECT YOU
ONGOING ATTENTIONS TO ONE'S INTERNAL STATE
SELF MANAGEMENT
ABILITY TO USE AWARENESS OF YOUR EMOTIONS TO STAY FLEXIBLE AND DIRECT BEHAVIOR POSITIVELY
ABILITY TO HOLD OFF ON CURRENT URGES
KNOWS HOW TO USE BOTH POSITIVE AND NEGATIVE EMOTIONS
MITIGATING COMMUNICATION
CAN SHORT CIRCUIT MODERATE ANGER IMMEDIATELY
EMPATHY
ABILITY TO PICK UP ON EMOTIONS OF OTHER PEOPLE
EVALUATE PROCESS OF ACTIVE LISTENING
PAYING ATTENTION
DEVOTING YOUR WHOLE ATTENTION TO OTHERS
SUMMARIZING
RESTATE MAJOR THEMES TO MAKE SENSE FROM THE OTHER PERSON PERSPECTIVES
SHARING
EXPRESSING YOUR OWN PERSPECTIVES AND FEELINGS
HOLDING JUDGEMENT
DEMONSTRATE A LEARNER MINDSET INSTEAD OF A JUDGER MINDSET
EFFECTIVE QUESTIONING FOR LISTENING AND LEARNING
SIGHT READ NON VERBAL COMMUNICATIONS
INTELLIGENT OBSERVATION OF NON VERBAL COMMUNICATION
PAY ATTENTION TO NON VERBAL CLUES
SYNCHRONIZING BODY LANGUAGE TO MAKE THE CONVERSATION MORE NATURAL FOR OTHER PEOPLE
EYE CONTACT
TOUCH
SHAKING HANDS
SMILES AND NODS
HANDS AND ARMS
CREATE A OPEN AND INVITING ATMOSPHERE
COMMUNICATION BASED ON MOTIVATIONAL VALUES
LEARNING DIFFERENT WAYS PEOPLE DIFFER IN PREFERENCES
NURTURING
TO PROTECT OTHERS AND HELP THEM GROW
DIRECTING
ORGANIZING PEOPLE TIME AND MONEY ETC. TO ACOMPLISH RESULTS
AUTONOMIZING
MAKING SURE THINGS HAVE BEEN THOUGHT OUT CAREFULLY
EXTROVERSION-INTROVERSION IMPACTS ON COMMUNICATION
INTROVERTS GET STIMULATION FROM THEIR OWN THOUGHTS FEELINGS AND MOODS
EXTROVERTS GET MUCH OF THEIR STIMULATION FROM EXTERNAL SOURCES
OUTSPOKEN CHARISMATIC AND SPONTANEOUS
QUIET RESERVED AND THOUGHTFUL
MAINTAINING CIVILITY
SHOW OF RESPECT AND DIGNITY AND IMPORTANCE OF OTHERS
KEEP A POSITIVE ATTITUDE
RESPECT OTHERS
PAY ATTENTION TO SMALL THINGS
ASK AND DON'T TELL