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fundamentals of controlling (why is control needed? (adapting to change…
fundamentals of controlling
why is control needed?
adapting to change & uncertainty
detecting irregularities & errors
reducing costs, increasing productivity or adding value
identifying opportunities
dealing with complexities
decentralising decision-making and facilitating teamwork
levels of control
strategic
tactical
operational
scopes of control
physical resources control
human resources control
information resources control
financial resources control
types of control methods (timing controls)
feedforward
concurrent
feedback
styles of implementing controls
bureaucratic (traditional)
rules & procedures
hierarchy of authority
management control systems
technology
decentralised
corporate culture
peer group control
self-control
technology
controlling process
establish performance standards
measure performance
compare performance against standards