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Employee Silence (Disadvantages (Conflicts for emoployees (Inconsistency…
Employee Silence
Disadvantages
Loss of valuable information
Lack of motivation on the job
Innovation and collaboration lost
Productiveness diminishes
Conflicts for emoployees
Inconsistency between beliefs and behaviors
Force employees to ignore or underestimate issues or themselves
Spillover effect
The negative attitudes expand to outside
Be passive in communities
Damage community engagement
Not willing to participate
High level of stress
Dissatisfaction of life
Health problems
Solutions
Learn to listen
Give everyone a chance to speak
Don’t demand instant solution
Conduct a survey
Appoint a supervisor
Reduce psychological distance
Reasons
A fear of negative consequences
Hierarchical organizations
No protection for employees to voice
Nokia case
Futility
No changes or impacts
Motivation to voice drops
Mum’s the word
Mum effect
Discomfort with being the bearer of bad news
Embarrassment faced in front of the boss
Not having a solution
Dread of being labeled
Trouble maker
Damage workplace effectiveness
Try to make nice to get job done
Existing problems
Unable to raise an issue with boss
Feel uncomfortable to talk with boss about issues
A collective choice