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How Employee Voice Helps Community Engagement (Roots of Silence (Fear…
How Employee Voice Helps Community Engagement
Intro
When employees don't feel safe to speak up it can mean the loss of valuable information
People can internalize being silenced and generalize the belief that their voices don't matter to many human interactions.
A Widespread Yet Invisible Problem
Many people feel reluctant to speak their truths about reporting serious issues. Ie. fraud, sexual harassment, product defects, safety violations, etc.
The Costs for Employees and Companies
Exhaustion, stress, emotional labor
Loss of information, efficiency, etc. Conflict
The Costs for Society
"Spillover effect" -Feeling demotivated and disengaged at work can transfer to other parts of life such as governmental orgs. and other forms of community involvement
Learned helplessness
STRESS
Impacts on Community Engagement
Work plays a huge role in making people feel motivated, keeping them in a positive and growth centered mindset
Turning up the Volume
Encourage opinions
Make it safe to speak up
Roots of Silence
Fear
Common to hierarchies where employees act in ways to protect their image and stay in the good graces of the boss
Sense of futility
Will it even have an impact? Feelings of being ignored
Mum's the word
Nobody wants to be the bearer of bad news. People also act in ways to protect their bosses from potential shame or hard feelings
Not having a solution
Fear of being labeled
Being pegged as a trouble maker has serious interpersonal consequences