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IT Governance (Decision Domains (Prioritization & Investment Decisions…
IT Governance
Decision Domains
Prioritization & Investment Decisions
How much and where?
IT Architecture
IT choices
IT Infrastructure
Shared IT services
IT Principles
Strategic Decisions
Business applications
IT for Biz
UPS example
IT steering committee (4 execs)
IT governance committee : ARCHITECTURE Decisions
Formal charter process : IT project vetting
Escalation Process: exception for architecture stds
IT Decision Making Structures
Centralized
Business Monarchy
Biz execs makes all decisions
IT Monarchy
IT execs make IT decisions
efficient operations / cost reduction
Decentralized
Anarchy
each indivi/ group makes own decision
Feudal System
biz /unit leads make separate decisions
Flexible
Max responsiveness & min constraints
In between
Federal System
Biz & IT collaborate in decision making
IT Duopoly
two party (IT vs. Biz)
Governance Mechanisms
Decision Making structures
Feudal : local decisions
monarchy/federal/duopoly : Authority
Anarchy :red_cross:
Alignment Processes
mgmt techniques used for effective implementation
examples
IT investment proposal process
Architecture exception process
service level agreements
Formal Communications
Communication of decisions/processes/policies