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Transition (New Initiatives (SAM, Studio ABO, Hybris?!, Digital Signage,…
Transition
New Initiatives
SAM
Studio ABO
Hybris?!
Digital Signage
Cloud Services
New Business Center
Vendor Management
Services
Hardware
Software Licenses
??
??
Financials
Overall Budget
Staffing
(Pay increase/Recruitment)
Contract Renewals
#
Travel
COI/Sales (??)
Asset Management
Desktops
Servers/Firewalls etc.
Warehouse
Business Centers
Service Desk & Operations
Business Notifications
when and to whom?
Agreed SLAs
ITSM Landscape
Staff
Succession Path
New recruit
??
Additional Rights/Access
Email Groups
Server Rooms?
Systems/Platforms?
Business relations
Reporting - How often
Leave planning
NewZealand
Infrastructure
??
Security Measurements
????
Local vs Regional
ESCo duties/expectation
AOP Planning
IBO Interaction