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Lyft needs a new system for their users' to rate their drivers'…

- - - - :grey_question: How do we know this?
        
        :check: LINK TO Five Stars Dominate Ratings
    - - :grey_question: How do we know this?
        
        :check: LINK TO My Rating System for for Uber and Lyft Passemgers
    - - :bulb: Replace a 5 star system with a traffic light modeled emotion scale
        
        :grey_question: Why?
        
        :check: LINK TO Traffic Light can be recognize by people broadly, and seldom lead to misunderstanding
        
        Incorporate interactive explanation screens
      - :bulb: Incentivizing behavior by making the app easier to use when doing what we want
        
        :grey_question: Why?
        
        :check: LINK TO RESEARCH